If Yosemite 10.10.5 broke Word 2008 on your computer, here’s a solution

Yosemite 10.10.5 descended on my Mac on September 19, and, as usual, programs began crashing in droves. Well, Word 2008 and Preview, the two programs I use most, broke, rendering the Mac useless for most work.

Word would open, crash, ask me about “Report this problem to Microsoft?” and display a crash report.  I tried opening in Safe Mode, restarting, resetting the Font Library, and other suggestions found online.

According to this thread and this thread, the problem is that documents with Track Changes were open in Word when the update occurred.  Here’s what worked:

  1. Open Word but hold down the Shift key as it opens to prevent the documents from automatically loading. (Here is the source of the information: http://apple.stackexchange.com/questions/56684/is-there-a-way-to-stop-ms-word-from-automatically-opening-previously-opened-docu)
  2. Once Word opens, go to File -> Open Recent -> Clear Recent and clear out those files.
  3. Shut down Word and restart it.
  4. Open the files that you need. You can even open and save the ones that were open during the 10.10.5 update, and they seem to be unharmed.

This seems to work for Word.  It doesn’t work for Preview, so I have switched to Adobe Reader for now.

It’s not clear to me why Yosemite 10.10.5 has such a grudge against Word and its Track Changes feature, but that’s a matter for the wizards in Redmond and Cupertino to solve.

One thought on “If Yosemite 10.10.5 broke Word 2008 on your computer, here’s a solution

  1. Pingback: Farewell, Preview! Yosemite 10.10.5 killed you off for good | Donna M. Campbell

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